FAQ

Pre-Sales Service
* Inquiry and consulting support
* Sample testing support
* View our Factory
* 24h online service

After-Sales Service
* Accessory service
* Technical support
* Sales Manager will be always with you

Runhorse EV China was founded in 1999, which has been working on manufacturing&exporting of electric vehicles.

1) Rich experience: We have more than 20 years of experience in this industry. This means that we can preview issues with orders and products. Therefore, it will ensure that the risk of bad situations is reduced.
2) Point-to-point service: From consultation to product delivery, there are sales staff to serve you. During this process, you only need to discuss all issues with her, which can save a lot of time.
3) Strict quality control: For each order, the quality control department will conduct strict inspections before shipment to prevent quality degradation.
4) Transportation: We have transportation departments and our own freight forwarders, so we can guarantee faster delivery and ensure that the goods are well protected.

A: Please send us your purchase order by email or fax, or you can ask us to send a proforma invoice for your order. We need to know the following order information:
1) Product information: preferably quantity, specification (size, material), color, logo and packaging requirements), artwork or sample.
2) Delivery time is required.
3) Transportation information: company name, address, phone number, destination seaport/airport.
4) Contact information of the freight forwarder (if you have one in China).

Yes. Your logo or company name can be printed on the mini cars.