What Should the Customer Do Immediately After Receiving Electric Cars?
When we receive the car, is the first time to test drive it? No no no, when we just received the car, the first time it should be like this:
1. When the vehicle arrives at your home, take pictures of the outer packaging of the vehicle as soon as possible to prevent damage to the inner vehicle caused by damage to the outer packaging;
2. If it is a whole cabinet, first take pictures or videos of the interior to record the internal situation;
3. If the vehicle packaging has been taken off or the vehicle is out of the cabinet, check the appearance of the vehicle for wear and tear as soon as possible, and take photos of the worn parts and send them back to the manufacturer as soon as possible, so that they can solve or compensate;
4. Check whether the spare parts are missing, if there is any missing, contact the factory as soon as possible for reissue or compensation;
5. Check the startup status of the vehicle and the configuration inside the vehicle. If there is any problem with the vehicle not starting or other problems, contact the factory as soon as possible to ask them to solve or compensate;
Note: Once there is any problem with the vehicle, take photos and find the factory to solve it as soon as possible. Videos and photos are very important.
If there are no problems with the above, then congratulations, just prepare the documents and go to the vehicle to list it! !
If you have other questions, welcome to consult!
Belle
+86 15866142938
belle@runhorseev.com